
David E. Wilson
Practice & Portfolio Management - CCaaS, Omnichannel, Salesforce ecosystem
Hi, I’m dw.
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My work is about identifying and understanding problems, clarifying what people or organizations are trying to build, and shaping that into something concrete. That usually means breaking ideas down, understanding constraints, and bringing together the right people at the right time to turn intent into something that actually exists.
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The aim isn’t novelty or speed for its own sake. It’s to produce outcomes that are useful—things that reduce friction, improve how something works, or make a moment, a day, or a system function better than it did before.
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I think of this work as assembling puzzles. Individual pieces may change as requirements shift, but the purpose remains the same: to form a coherent whole.
2015 - Present




Scaled Agile (SAFe) Framework
An ASPC / SPC is authorized by Scaled Agile, Inc. to teach, coach, and certify others in the SAFe courses they are credentialed in (above), provided they deliver the official curriculum under Scaled Agile licensing.




